Mediktor for Health Insurers

"In Germany, Italy, Spain and Belgium, the Self Assessment tool powered by Mediktor is enabled by the Digital Healthcare Platform created in partnership between AXA and Microsoft. It facilitates a smooth journey for our customers, helping them to understand their symptoms and move along from self assessment to the best next step. AI technologies like Mediktor enable tailor-made customer services adding value to our users and our company."

"Mediktor provides a more efficient, effective, and pleasant experience for our patients."

“As healthcare providers try to get more familiar with our end-users, Mediktor will help increase our user satisfaction."

“Mediktor has not only helped us implement highly effective clinical resources but also serves as a tool that allows us to manage patient flow and empower healthcare staff in an agile, convenient, and safe manner for patients and professionals.”

"Mediktor was one of our first partners in our journey to build an open ecosystem that facilitates collaboration and access to care. They share our belief that an efficient care pathway creates value not only for the patient, but also for all healthcare players. Mediktor embodies this belief through its symptom checker, with its initial dialogue that guides patients to the best options. I am convinced that the joint partnership between Mediktor and Healthanea is the beginning of a different model for access to primary healthcare in Europe".

"We at AXA Germany are pleased that, as part of an international project, our AXA and DBV customers will benefit from the Mediktor symptom checker. This self-assessment tool provides initial guidance in classifying symptoms. As a health insurer, it helps us to steer customers to our digital and individual health offerings and to provide them with enhanced care. While working together, we have found the team at Mediktor extraordinarily committed as well as medically and technically competent. We are very happy with their reliable cooperation."

"We are passionate about caring for and protecting the health of our customers, using product and service innovations that enable us to meet current needs and promote a healthy lifestyle. Mediktor's symptom checker is a clear example of this."

“At Sanitas, we are pioneers in digital medicine, always combining physical and virtual care assistance. With Mediktor, we are able to provide our customers with an advanced technological tool that guides them to the best personalised healthcare solution, while at the same time contributing towards sustainable development.”

"SAVIA is the digital health services platform by MAPFRE, Spain's leading insurance provider. Thanks to Mediktor, SAVIA can offer its users medical guidance in less than 3 minutes, saving them time from the first moment they notice symptoms. It also recommends consulting with the most appropriate healthcare professional from among the network available on the platform."

“Mediktor’s symptom checker is one of the main features of our Digital Doctor service: a 24h online consultation service by chat, videoconference or call. 70% of customers accessing our app choose to use the symptom checker, which offers them guidance on what they may have. Results are available to the doctors during their consultation, leading to more efficient online visits.”

"Our users can now use Mediktor and, after answering a few simple questions, they have access to the expert they need according to their results."

"Mediktor's symptom evaluator is one of our Mapfre Digital Clinic's tools. Through it, our members can find out their possible diagnoses and the urgency level required for their care in a fast and friendly way. After determining the best option for their care, we can redirect the member to schedule the service through the platform."

"We have collaborated on the first clinical trial of Mediktor's solution, which led to promising results and remarkable evaluation from our medical partners."