Parc Taulí Implements Mediktor’s AI For Emergency Services Management

SABADELL. 9 May 2023 – Parc Taulí University Hospital has implemented a new care process in which the infirmary department will manage urgent and low complexity demand with the support of an artificial intelligence-based (AI) tool. 

Parc Taulí has created a new unit in the emergency department, the Advanced Resolution Care Unit (ARA), made up of nurses and supported by an artificial intelligence software. With this new tool, the nursing team guides and treats patients with low complexity and high incidence pathologies, such as cervicalgia, sprained ankles, urinary infections, and vertigo, among others, significantly decreasing waiting times without losing the quality and safety of healthcare assistance. 

Mediktor is the developer of the software used in the ARA Unit, which has been specifically adapted for this project in collaboration with Parc Tauli’s Research and Innovation Institute (I3PT). Its symptom evaluator, the most advanced for triage and pre-diagnosis clinically validated, offers proper decision-making support in an organised, fast, and efficient way. 

The ARA Unit nursing staff, trained in advance, starts the patient’s care journey through the software integrated within Parc Taulí’s informatic system. By asking questions about each patient’s case, the nursing staff obtains a list of possible diseases that can be confirmed or ruled out by performing complementary tests. Lastly, the corresponding treatments will be prescribed, following the protocols defined by the hospital’s professionals. The nursing staff is responsible for confirming the final diagnosis and generating a care report. There will always be a physician available assigned to the Unit. The obtained report is automatically attached to each patient’s clinical history.

Just as Elisabet Vives, Head of the Emergency Department, points out, “the incorporation of the ARA Unit entails significant progress in the assistance of the patients of the Emergency Unit, as it integrates a new level of assistance in which the nurses, with an advanced skill set and the support of an artificial intelligence software, resolve low complexity consultations.” Vives adds that “this system has a high-level resolution which allows the reduction of waiting times and, simultaneously, the improvement of the patient’s experience. The ARA Unit is of paramount relevance in nurses’ visibility at the Emergency Department and their competency development, as well as in integrating artificial intelligence in healthcare processes”. 

Every year over 130,000 patients come into Parc Taulí’s emergency department. The ARA Unit bets on a hybrid model that empowers nurses with the help of an artificial intelligence software. It involves implementing an innovative care process in which it is possible to treat low-complexity but high-frequency pathologies.

About Mediktor

Mediktor is a leading company in the medical technology field with more than ten years of market experience and a presence in 28 countries. Mediktor has developed an artificial intelligence (AI)-based symptom checker for screening and pre-diagnosis, geared to be integrated into any interface. The company has signed agreements with a number of international healthcare institutions, including hospitals, care centres, health insurance companies, medical platforms, and pharmaceutical companies. Visit www.mediktor.com for more information.

About Parc Taulí of Sabadell 

The Parc Taulí Health Corporation is a public consortium of the Government of Catalonia that manages seven facilities: Hospital de Sabadell, Albada Social and Health Center, Mental Health and Addictions Parc Taulí, Primary Care CAP Can Rull, Dependency Assessment Services (SEVAD), UDIAT Diagnostic Center and Sabadell Elderly Services Center, the latter through an instrumental society wholly owned by the Corporation. 

Parc Taulí’s institutions receive the support of the Parc Taulí Research and Innovation Institute (I3PT) in research, innovation, and education, as well as in professional scientific and medical training and, in general, in the development of the knowledge that supports this care model. 

Parc Taulí is the centre of reference to 400,000 citizens from Sabadell and eight other municipalities in the Vallès Occidental East, and over 4,000 professionals are currently employed by the hospital.

About Parc Taulí’s Research and Innovation Institute (I3PT)

The Parc Taulí Research and Innovation Institute (I3PT) is a CERCA centre that promotes health research, innovation, and education to boost knowledge transfer and value generation by fostering social and economic growth.

The I3PT is recognized in the R&D&I ecosystem for its track record in promoting and implementing its innovation model, combining research results with the hospital’s clinical needs. This has enabled the Institute to develop tailor-made solutions and implement them in the healthcare system and the market through collaboration with key players in the ecosystem and promoting specific working policies and methodologies.