A New Era for Health Systems: AI-Based Solutions for Superior Care

Cristian Pascual, Mediktor’s CEO, wrote a compelling article for AVIA Marketplace that describes the seismic shifts and changing consumer preferences in the healthcare landscape. Here is an extract of the key points you may find insightful:

• Non-participation is not an option.

Health systems of any size must adapt to keep pace with competitors. Stakeholders who decide not to ride the wave of this evolving healthcare ecosystem run the expensive risk of falling behind. And patients are not running out of options- quite the opposite.

• New market solutions are rising.

New market solutions that can cater to the expectations of non-loyal patients are on the rise. Providers are grappling with the challenge of how to offer their services to consumers who continue to expect more with each healthcare experience while at the same time promoting patient engagement.

• Digital solutions are essential for the task.

According to a Deloitte survey of healthcare technology leaders, insights, analytics, and virtual health services top the list of investment priorities for health systems. From 24/7 AI-powered symptom triage to streamlined patient guidance, digital solutions like Mediktor have the potential to revolutionize the delivery and receipt of care.

• AI is actively transforming the reality of health systems in the US.

One Mediktor client, Albany Med Health System – Columbia Memorial Health (CMH), adopted the AI medical chatbot into their care flow and experienced a significant three-time return on their investment, saving costs and improving administrative efficiency. On top of that, patients expressed high levels of satisfaction, generating a Net Promoter Score of 72.

• A new era for health systems

AI technology has emerged as a healthcare industry game-changer that could provide a much-needed competitive edge for health systems of any size. As healthcare systems move forward into this new era, the integration of AI technology stands out as one of the most transformative tools for healthcare delivery in the United States and around the globe.

Curious about the full article? Access through this link.