Healthanea Revolutionizes the Healthcare Experience with Mediktor’s AI Integration

Healthanea, born from a partnership between AXA and Microsoft, and Mediktor, a leading company in AI-based medical assistance, have recently renewed their partnership. This powerful alliance is set to elevate the overall customer journey, ushering in a new era of healthcare excellence.

The synergy between the two leading med-tech companies optimizes the use of resources and takes the healthcare experience to the next level. Mediktor enhances the Healthanea ecosystem with its AI-based medical chatbot for triage and pre-diagnosis. At the end of every symptom evaluation, the platform expertly guides patients to the appropriate service precisely when needed. 

By directing patients to the right service at the right time, Mediktor’s integration alleviates user symptom-related anxiety, increasing engagement and trust with their insurance provider. Additionally, insurance companies can leverage the insights from the platform to generate the analytics required to improve the healthcare pathways of end-users.

“Mediktor has been one of our first partners in our journey to build an open ecosystem facilitating collaboration and access to care,” expressed Delphine Icart, CEO of Healthanea. “They share our belief that an efficient care pathway brings value not only to the patient but also to all healthcare players. This partnership is the start of a different model for primary healthcare access in Europe.”

Cristian Pascual, CEO of Mediktor, said, “For Mediktor, it has been a real pleasure to be involved in Healthanea’s Digital Healthcare Platform development and launching. We are delighted to continue contributing to this game-changing platform transforming healthcare for everyone.”

About Healthanea

Today’s healthcare challenges cannot be addressed through compartmentalized solutions. Only a collaborative approach will make the healthcare landscape more efficient and sustainable. By allowing seamless connections and collaboration of healthcare players in an open ecosystem, this platform can change the game.

To offer a remedy for the friction and inefficiencies that healthcare customers experience, AXA and Microsoft partnered to develop the Healthanea platform, combining their strengths and values around one objective: to enable a seamless and patient-centric healthcare experience.

The outcome is a Platform-as-a-Service (PaaS) that provides patients with improved, personalized, and frictionless access to healthcare.

About Mediktor

Mediktor is the most advanced AI-based medical chatbot for triage and pre-diagnosis that guides patients to the right level of care at the right time – improving access while enabling more efficient care navigation. Powered by a sophisticated AI engine that enables users to converse naturally in several languages, Mediktor’s white-labeled SaaS is omnichannel and can be easily embedded into any interface (web, mobile, desktop). Mediktor’s customers include health plans, hospitals and health systems, telehealth, and pharmaceutical companies. Visit http://www.mediktor.com to learn more.