5 reasons to choose Mediktor

If you are looking for a digital health solution for your business with high customer satisfaction and proven results, you may find this article interesting. Here are the five core reasons to choose Mediktor as your business’s triage and pre-diagnosis solution.

A solution to offer triage and pre-diagnosis to your customers

Mediktor is an AI-based medical assistant created to evaluate patients at the onset of symptoms. Through a sophisticated AI conversational chatbot, it deploys a list of personalized questions to arrive at the most appropriate outcome for the patient. It triages the symptoms according to the resulting level of urgency detected by the algorithm. It is a fast, human-like, trustful chatbot that directs users online to the right level of care integrated into the platform. Mediktor is a rapid response during times of uncertainty, like the start of a disease, when people most need guidance. At the same time, it acts like a filter to distinguish those with the most urgent needs, reducing and optimizing the use of resources for all parties.

Clinically validated with real patients.

Clinical validation is a crucial step that every significant healthcare device must undergo to assess its effectiveness, dependability, and safety in real-world settings. Intending to enhance outcomes precision, Mediktor undergoes this process with real patients rather than relying on vignettes which can sometimes present unrealistic scenarios. Mediktor has been tested in international clinical trials, demonstrating its capacity as a decision-support system in the diagnostic process. It is the first symptom evaluator in the world to have validated its pre-diagnosis level of accuracy through clinical trials with real patients led by third-party studies. The company seeks continuous evaluation of its healthcare software to ensure maximum rigor and safety. 

Excellent user experience

Regarding usability, Mediktor reached a 95 Net Promoter Score (NPS) in user satisfaction. Mediktor’s efforts have always been to offer users the best service possible. To fulfill this goal, the company has promoted actions to constantly ask for user feedback during and at the end of the evaluation process. What highlights Mediktor’s AI is that it quickly understands what users need to express, thanks to its Natural Language Processing technology. It understands users speaking with their own words, even if misspelled, reducing language barriers and increasing access to information for diverse patient populations. Mediktor has an extensive vocabulary of synonyms in 16 languages. The result is a fluid chatbot questioning model personalized to each case. 

Fully customizable to fit business needs

Mediktor is an effective solution to enhance the outcomes of hospitals and health systems, health plans, telemedicine platforms, and pharmaceutical companies. It is a white-labeled solution fully customizable and adaptable to other brands’ needs. The Software as a Service (SaaS) can integrate into various interface types such as web, mobile, chatbot, voice, and messaging applications. Even the questioning deployment of the evaluation and the outcomes are molded according to each business. 

Return on investment

Mediktor does not only work as a solution to triage patients online and direct them in less than three minutes to the right level of care. It acts as a first entry point for users online into business care flow and increases its results. It also optimizes the use of time and resources. Mediktor returns 6 to 10 times the cost of the investment, according to studies of several use cases.

If you want to learn more about Mediktor, book a demo and chat with one of our experts.